Shipping and Payment
->For Indian Customers
Bookmylenses has partnered with one of the best express distribution global leader FEDEX to send your products safely and quickly. Pin codes not serviceable by Fedex are covered with help of other courier partners like DTDC, First Flight, Trackon, Professional Courier, etc. You can also request delivery by certain courier partner, if it is possible we will ship by your preferred choice. We also provide COD in metro cities and other parts of the country. If your pin code is eligible for COD the option will automatically appear at checkout page. You can also check your pincode by clicking here.
->For International Customers (Residents outside India)
We offer two types of shipping, Standard and Express. Rates of the courier depends on your country and the mode chosen by you. We ship our products by Aramex, Fedex, DHL, TNT, skycom, etc. Courier Company is mostly chosen on the basis of serviceability, reliability and cost effectiveness. We try our best to send by the most reliable company so that you can experience a hassle free shopping on our website.
Note: Our prices do not include customs duty or any other charges applied by your country rules and regulations. We charge only for the product and shipping. To know more about custom charges, duties and taxes, please contact your local customs office or any other authorized government body for the same.
What do you get expect from our shipping and delivery processes?
At Bookmylenses.com, we provide the best shipping experience to all our customers that includes inspection of the item, safe packaging, fast & timely delivery, quality packaging and timely updates at every stage of shipping.
We know that when you buy anything online you are worried until it is not in your hands. So we provide worry free shopping. This means that once you have purchased a product at our website, we take care of everything from processing to delivery including tracking the parcel until it reaches your doorstep, so you should not worry at all.
Orders received by us will be processed within 24-48 hours, and you will be updated by emails. And of course, if you have any query you can always speak to our customer care team at firstname.lastname@example.org and we will resolve your issues as soon as possible.
We have partnered with most of the top courier and logistics partners to assure that you receive your order timely and safely .
The delivery timeframe mentioned on product page is estimated. Actual delivery time depends on multiple factors such as availability of the product at the merchant, delivery address and courier issues due to national holidays and other circumstances that might affect delivery. Please rest assured that you are completely protected as a shopper at Bookmylenses.com.
Shipping Charges are non-refundable if your item has been shipped and has come back to us for any reason.